Lifecycle marketing for messengers.
Lifecycle marketing that cascades across WhatsApp, Telegram, Instagram and SMS — automatically routing each message to the channel your customer actually opens.
✓ 14-day Pro trial · ✓ WhatsApp Cloud API setup included · ✓ Cancel anytime
Built on official infrastructure.
One platform. Six messengers.
Cascade flows automatically retry on the next channel when the first one goes unread. No more lost messages, no more siloed inboxes.
Set fallback chains across channels.
Set fallback chains — WhatsApp first, Telegram second, SMS as the last resort. Touchly tracks delivery and read state per hop, and stops the cascade the second your customer engages.
Plugs into the stack you already run.
Two-way sync of conversations and contact attributes. Hand off cascades to live agents in one click.
Trigger cascades from deal stage changes. Log every messenger touch back to the deal timeline.
Abandoned-cart and post-purchase cascades, with product cards rendered natively in WhatsApp.
Native beauty booking platform — pre-visit, post-care, and win-back triggers out of the box.
Sync clients, services and appointments. Vertical-tuned templates for salons and clinics.
4,000+ apps. Use Zapier as a fallback when a native integration ships next quarter.
Built for marketers who measure cascades.
spring-glow-2026
ACTIVEPay for the messages that land.
Cascade pricing means you only pay once per delivered customer — not once per channel attempt.
- ✓All 6 channels
- ✓10k contacts
- ✓Cascade flows
- ✓AI templates
- ✓Trinks + AgendaPro
- ✓Unlimited contacts
- ✓Cascade analytics Pro
- ✓Dedicated CSM
- ✓SSO + audit log
- ✓BSP migration
Build Touchly into your business.
Our partner program rewards agencies, consultants and platforms that bring messenger marketing to beauty & wellness — with real recurring revenue, not one-time payouts.
- ✓Co-branded landing pages
- ✓Dedicated partner manager
- ✓Priority BSP onboarding for clients
- ✓Free Touchly Pro for your agency
- ✓Quarterly co-marketing budget
- ✓Help navigating Meta + TikTok onboarding
Frequently asked.
What is a cascade flow?+
A cascade is a fallback chain across channels. If a customer doesn't open the WhatsApp message in N hours, Touchly automatically retries on Telegram, then SMS — at lower priority and lower cost. The cascade stops the second the customer engages.
Which booking systems are supported?+
Native integrations with Trinks and AgendaPro out of the box. Webhooks for everything else, plus a Zapier app shipping Q3.
What about pricing on top of Meta fees?+
Touchly charges a flat monthly platform fee — Meta conversation fees pass through at cost with no markup.
Languages?+
UI in English. Template library tuned for beauty + wellness verticals; additional locales on the roadmap.
Talk to us.
Questions about cascades, BSP setup, or the partner program? Send us a note — we reply within 4 hours on business days.
Legal & general
[email protected]Support
[email protected]Response time
We typically respond within 4 hours on business days.